Zeal Auto Warranty Statement

Zeal Auto Warranty Information

Zeal Auto batteries are warranted throughout Australia against faulty workmanship and materials. Depending on the battery and application, the period covered varies (refer to the table below for details).

If a Zeal Auto battery is defective during the warranty period (other than for the warranty exclusions specified below), we will replace or repair it at our cost. To make a claim, please return the battery to the place of purchase.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under this warranty are in addition to other rights and remedies you may have at law.

This voluntary warranty is given by Sealed Performance Batteries, 58 Stephens Way, Luscombe, Queensland 4207, Australia. Phone 1300 001 772.

Warranty Periods

Warranty Conditions

This warranty does not cover:

• Normal wear and tear.
• Labour for removal and replacement of the unit, unless prior written approval has been obtained from Sealed Performance Batteries (SPB).
• Transportation costs to and from the place of purchase or stockist.
• Batteries that have been subjected to deliberate abuse, abnormal wear, negligence, alterations or accidents.
• Incorrect fitment.
• Batteries used in an incorrect application or not used for their intended purpose.

The user agrees to make batteries under warranty accessible to SPB or its authorised representative for inspection at reasonable hours and time intervals.

The warranty is void if the battery becomes unserviceable due to fire, freezing, abuse, neglect, repair, alteration or modification, or any act of God.

Installation of the batteries must be performed by suitably qualified technicians in accordance with proven acceptable practices, or the warranty will be void.

This warranty applies only to original purchasers in Australia or New Zealand. Warranties may be extended to other countries on a case-by-case basis. Please contact SPB to gain authorisation.

Claims

1. Contact the original point of purchase for instructions.
2. Complete the Non-Lithium Claim Form.
3. Proof of purchase is required for any claim.
4. Request return authorisation. No returns will be credited without authorisation.
5. Returned batteries must be packed with sufficient padding and in the appropriate cartons to eliminate the risk of damage in transit.
6. Batteries must only be returned in compliance with the transport and packaging regulations in force at the time. Failure to do this may result in the carrier refusing the shipment.
7. Incorrectly identifying the contents of such packages is illegal, and the shipment could be subject to substantial fines and confiscation of the goods under Federal and State laws.

SPB has the option to credit or replace products deemed defective and under warranty. The cost of travel, labour, installation and transportation is borne by the purchaser. This warranty is in lieu of, and not limited to, all other remedies, including negligence and breach of contract.

Australian Consumer Law

The Competition and Consumer Act 2010 and the Australian Consumer Law may guarantee certain conditions, warranties and undertakings in relation to goods. To the extent they apply, these guarantees cannot be modified or excluded by contract, and this warranty document does not purport to modify or exclude any conditions, warranties, guarantees or undertakings under the Australian Consumer Law.

How do I make a claim?

In the first instance, contact the place of purchase. Should you require further assistance, please contact Sealed Performance Batteries on 1300 001 772. Proof of purchase is required.