Power-Sonic Batteries are warranted throughout Australia against faulty Workmanship and materials. Depending on the battery and application the amount of time covered varies (refer to the table below for details).
If a Power-Sonic Battery is defective (other than for the warranty exclusions specified below) during that period, we will replace or repair it at our cost. To make a claim, please return the part to the place of purchase. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. The benefits under this warranty are in addition to other rights and remedies you may have at law. This voluntary warranty is given by Sealed Performance Batteries of 1 Ant Road, Yatala, Queensland, Australia 1300 001 772.
SMF
- Car/SUV for private use 36 months
- Start/Stop AGM 36 months EFB 24 months
- 4WD/Light Truck 12 months
- Trucks/Commercial/Industrial 12 months
- Taxi 6 months
- Marine 24 Months
- Deep Cycle 12 Months
Warranty Conditions- This warranty does not cover – normal wear and tear, Labour for removal and replacement of the unit unless prior written approval has been obtained from Sealed Performance Batteries, Transportation costs to and from the place of purchase or stockist, Parts which have been subjected to deliberate abuse, conditions resulting from abnormal wear, negligence, alterations or accidents, Incorrect fitment, Parts used in an incorrect application or parts that are not used for their intended purpose.
User agrees to make accessible the batteries under warranty to SPB or its’ authorized representative for inspection at reasonable hours and time intervals.
The warranty shall be voided if the battery becomes unserviceable due to: fire, freezing, abuse, neglect, repair, alteration or modification or any act of God.
Installation of the batteries must be performed by suitably qualified technicians and in accordance with proven acceptable practices or the warranty will be voided.
This warranty shall apply only to original purchasers in Australia or NZ. Warranties may be extended to other countries on a case by case basis. Please contact SPB to gain authorization for this.
Claims:
- Contact the original point of purchase for instructions.
- Complete the Non-Lithium Claim Form
- Request return authorization. No returns will be credited without an authorization.
- In the case of returned product the batteries must be packed with sufficient padding and in the appropriate cartons to eliminate the risk of damage in transit.
- The battery must only be returned in compliance with the transport and packaging regulations ruling at that time. Failure to do this may result in the carrier refusing the shipment.
- Incorrectly identifying the content of such packages is illegal and the shipment could possibly be subject to substantial fines and confiscation of the goods in accordance with Federal and State laws.
- SPB has the option to credit or replace products deemed defective and under warranty.
- Cost of travel, labour, installation, and transportation shall be borne by the purchaser.
The above warranty is in lieu of and not limited to all other remedies including negligence and breach of contract.
The Competition and Consumer Act 2010 and the Australian Consumer Law may guarantee certain conditions, warranties and undertakings in relation to Goods. To the extent they apply, these guarantees cannot be modified nor excluded by contract, and this warranty document does not purport to modify or exclude any conditions, warranties, guarantees and undertakings under the Australian Consumer Law.
How do I make a claim? In the first instance, contact the place of purchase. Should you require further assistance please contact Sealed Performance Batteries on 1300 001 772. Proof of purchase is required.